Flood and Storm Events

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The Victorian State Emergency Service (SES) are the coordinating authority and the first point of contact if you need emergency assistance during a flood or storm. 

  • ☎️ Flood Storm Emergency 132 500.
  • For life threatening emergencies please call 000

Changes to Moira Shire Services

For all changes to Council Services during the current flood emergency please click here.

Moira Shire Flood Recovery Hub

Moira Shire Council has set up a Flood Recovery Hub at the Nathalia Community House, 17 Harcourt Street Nathalia.

You can drop into the Hub on Monday, Wednesday and Fridays from 9.30am – 12.00noon and 1.00pm – 3.00pm.

The hub will provide information and support to community members impacted by the recent flood event. 

Assistance is available from a range of service providers and will have representatives from State and Commonwealth Government agencies who can provide support with accessing financial assistance. These may vary each day but generally include the following: 

  • Rural & Small Business Financial Counselling / Agbiz Assist
  • Services Australia
  • Salvos
  • Department of Families, Fairness and Housing (DFFH)
  • Insurance Council

Assistance is also available by contacting service providers direct via telephone or online, please see services available below:

 

Vic Emergency – Relief & Recovery | Victorian Flood Recovery Hotline 1800 560 760

Help is available to navigate available support, clean up, temporary accommodation and mental health support.

https://www.emergency.vic.gov.au/relief/#relief_assistance

 

Animal Health Hotline

Agriculture Victoria – Animal Health Hotline: 1800 226 226

Farmers who have been impacted by floods and require assistance or have urgent animal welfare needs

 

Financial Support for flood affected farmers

A support package is available for flood-affected farmers:
Primary Producer Clean-Up Relief Grants: $10,000 grants to cover the cost of the clean-up and get businesses up and running again
Primary Producer Concessional Loans: Up to $250,000 to restore or replace damaged equipment and infrastructure, or to cover the short-term business expenses.
Primary Producer Transport Subsidies: Up to $15,000 to support the transport of emergency fodder or stock drinking water, and the movement of livestock.

https://agriculture.vic.gov.au/farm-management/emergency-management/floods

 

Small Biz Victoria Hotline - 13 22 15

A one-off $5,000.00 grant to cover immediate expenses. Additional support will be available through business relief services.

https://business.vic.gov.au/grants-and-programs/small-business-immediate-flood-relief-program

 

Assistance for Mental Wellbeing

24 Hour Crisis Support
Lifeline 13 11 14
Beyond Blue 1300 22 4636
Translation / Interpretation Services – Phone: 13 14 50

 

Disaster Recovery Allowance (DRA)

Federal Government Disaster Recovery Allowance (DRA) is a short-term income payment for business owners (if receiving a wage from your business) and their staff whose income has been affected by the Victorian October 2022 Floods. The maximum duration of this payment is 13 weeks.

https://www.servicesaustralia.gov.au/who-can-get-victorian-floods-october-2022-disaster-recovery-allowance

 

Disaster Recovery Payment (AGDRP)

The Australian Government Disaster Recovery Payment (AGDRP) is a lump sum payment
to help people seriously affected by the Victorian Floods in October 2022.

https://www.servicesaustralia.gov.au/victorian-floods-october-2022-australian-government-disaster-recovery-payment

 

Victorian Emergency Relief Assistance Payment

Victorian Emergency Relief Assistance Payment – The personal hardship assistance program Emergency relief assistance payments are available after a natural disaster-related emergency, to assist individuals and communities that are experiencing, or are likely to experience, hardship in meeting their relief needs as a result of an emergency.

https://emergencypayments.dffh.vic.gov.au/

 

Emergency re-establishment assistance

 Emergency re-establishment assistance – The Personal Hardship Assistance Program assists people
experiencing financial hardship in meeting their relief needs.
The program includes emergency relief payments and re-establishment payments.

https://services.dffh.vic.gov.au/personal-hardship-assistance-program

 

Register your property for a free flood impact assessment

Council are now visiting flood affected properties to conduct 'Secondary Impact Assessments'.

These visits gather information on health and property impacts, assisting Council's recovery assistance plans.

After registering for an assessment, you will receive a phone call from the team at Council:

Please tick either yes or no. * (required)
YesNo
Are you the property owner?
Is your property accessible by a 2WD car?
Do you have any damaged structures on your property. Eg. house, shed, dairy, other dwellings, pool, fencing.
Is your structure/s still under water?
Are there any hazards that could make direct access to structures dangerous?
Do you need assistance being connected with referral agencies. Eg. Temporary accommodation, financial support, free counselling, rubbish removal.
Do you need assistance with sandbag removal?
Do you need a septic pump out?
Do you need an interpreter?

If you are unable to complete the online form please contact Customer Experience on 03 5871 9222 for assistance.

Council is collecting personal information on this form to arrange a free flood impact assessment. The information collected will be used for the free flood impact assessment and/or a directly related purpose. If you do not provide the information required, we may not be able to arrange the assessment.  Personal information provided may be used if required or authorised by legislation.

You can find out more about how we use and protect your information by viewing our Privacy Statement. 

 

 

Flood Recovery Hotline

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Resources to help you - before, during and after the flood

For a list of resources available from the Australian Red Cross to help individuals, families and communities before, during and after an emergency please click here.

First Aid app

The Red Cross First Aid app is a free, comprehensive pocket guide to first aid and CPR, giving you access to the most up to date first aid information anytime, anywhere. For more details and to download it click here.

 

App to get prepared

Danger Days is a free, fast-paced app designed for teens and pre-teens to get ready for emergencies. Click here for more details.

 

Cleaning up after a flood

Returning home and coping after a crisis - Australian Red Cross

Practical tips to help you cope and clean up following a fire, flood or other disaster.

For details please click here.

Community Health Advice - EPA

Floodwaters carry risks such as water-borne diseases. The EPA has created resources to help you manage the impacts of floods on human health and the environment.

For details please click here

Flood Waste to Cobram Landfill

The Premier has announced that the Government will fund disposal of flood waste at landfills.  

While Moira Shire Council is able to accept most flood waste, due to licence conditions placed on us by regulatory authorities, there are some materials that cannot be accepted at the Cobram landfill. As a result of this, during the current flood emergency Greater Shepparton Council has agreed to assist in the disposal of those items that Moira Shire is unable to accept. Hazardous waste such as deceased livestock or asbestos are required to be handled in a specific manner and the correct process followed for reporting and disposal. We are most grateful to Greater Shepparton Council for their offer of assistance to dispose of these particular wastes, if required.

Please contact to Council prior to attending any site for disposal of flood waste and staff will assist in any queries to ensure safe and correct procedures are followed. As directed by the state government, when disposing of flood waste at the Cobram landfill or transfer stations, you will need to provide proof of residence in a declared flood affected local government area, such as a rates notice or driver licence. 

Financial Assistance

For a quick reference guide for Victorian Severe Flood Assistance for households, small business and primary producers please click here(PDF, 267KB) .

28 October 2022 Update - Moira Shire has been added to the list of LGA's eligible for the immediate Disaster Recovery Payment from the Australian Government.

Personal Support

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Emergency Warnings

Vic Emergency provides emergency warnings and information. For all hazards including flood or storm call 1300 799 232, visit their website or download the VicEmergency App.

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Road Closures

Information on updates road closures is available on 13 11 70 or the Vic Traffic website .

Please do not drive on closed roads - even after the water has gone they need to be assessed to ensure they are safe to drive on before they can be opened.

 

Animals and Livestock

Agriculture Victoria has recovery teams in place to work with producers and industry following the recent storms and floods across Victoria.

An important part of their role in emergencies includes assessing the impacts and damage, this will inform the types of support required both immediately and over the medium to long-term.

For more information please go to Ag Vic.

Local Incidents - Water or trees over the Road

If you need to report water or trees blocking access to a road please contact Moira Shire Council on 5871 9222 and we will coordinate a response. 

Need to evacuate? Register here

If you need to evacuate please register online with the Australian Red Cross  Register.Find.Reunite or call 1800 727 077.

Moira Shire Sandbagging Locations

Please note that due to expected rainfall, filled sandbags will either be covered by plastic or in the case of Nathalia they will be moved to a shed in the depot.

Bundalong Dan Cronin Recreation Reserve near the cnr Pyke St and Francis Elliott Ct - BYO shovel

Barmah opposite Barmah Hotel, Murray Street, Barmah - Now closed 

Nathalia rear Sports and Community Centre, 44 Gifford Street, Nathalia 

Numurkah Town Hall Carpark, 40 McCaskill Street, Numurkah - now Closed

Picola Recreation Reserve, 4 Hartwould Street, Picola

Wunghnu Recreation Reserve, 2466 Goulburn Valley Highway, Wunghnu

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Nathalia, Numurkah & Barmah Flood Modelling Maps

Flood modelling maps as at 26 October 2022:

Nathalia(PDF, 4MB)

Numurkah(PDF, 4MB)

Flood modelling map as at 25 October 2022:

Barmah(PDF, 7MB)

Flood Guides

The Victorian State Emergency Service has developed a number of local flood guides for residents and business owners. Emergency Plans have also been developed for Municipalities to explain local flood risks for communities at risk.

Weather Warnings

For weather warnings and river heights visit the Bureau of Meteorology website.

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Moira Flood Emergency Plan

The Moira Flood Emergency Plan has been prepared to detail arrangements agreed for the planning, preparedness/prevention, response and recovery from flood incidents within Moira Shire.

The scope of the Plan is to :

  • Identify the flood risk within Moira Shire;
  • Support the implementation of measures to minimise the causes and impacts of flood incidents within Moira Shire;
  • Detail responses and recovery arrangements including preparedness, incident management, command and control; 
  • Identify linkages with local, regional and state emergency and wider planning arrangements with specific emphasis on those relevant to flood.

Moira Flood Emergency Plan(PDF, 39MB)