Our policies

The purpose of the Achievers Award Assistance Program Policy is provide an assistance program to recognise the dedication and efforts of our citizens who, through their ability or initiative, have been selected to participate in a leadership, sporting or cultural event or activity.

The purpose of the Asset Management Policy is to provide a framework to achieve sustainable asset management, that is based on service delivery needs and integrated into our corporate and financial planning processes.

The purpose of the Building Setback Policy is to provide guidance to determine an appropriate building setback where none is specified in the Planning Scheme; and to ensure development is appropriately located upon land, having regard to the streetscape and general characteristics of the area.

The purpose of the Child Safe Policy is to comply with State Government mandated Child Safe Standards to protect children from harm, abuse and neglect, to comply with the Child Safety and Wellbeing Standards Act 2005 and to outline our commitment to child safety by creating and maintaining a child safe environment and a child safe workplace.

To purpose of this policy is to provide a Community Strengthening Grants program that enhances the involvement of community organisations in the development of services, management of facilities, coordination of events and promotion of tourism, environmental sustainability and health in the community.

The purpose of our Complaint Handling Policy and Procedure is to ensure that customers can raise their complaints with Council easily and with confidence that we will listen to their concerns, be responsive and handle their complaints fairly and objectively.

The purpose of this policy is to outline our responsibilities for contributing toward the cost of fencing between an adjoining property and Council land.

The purpose of this policy is to recognise the essential support Councillors require to serve, engage and act in the best interests of the community – in the elected representative role as a Councillor.

The purpose to establish a standard for the development of policy documents, which will contribute to the consistency, clarity and transparency of our decision making processes.

To purpose of this policy is to provide a consistent framework for assessing and determining requests or proposals to waive fees and/or charges and provide in kind support in the form of not seeking payment of fees and/or charges.