Due to the continuing COVID-19 restrictions, our Customer Service Centres in Cobram and Yarrawonga will remain closed until further notice. For all enquiries, please phone us on 5871 9222 or email email@example.com.You can also lodge an online request via our Community Portal.
Published on 08 May 2020
The COVID-19 pandemic is continuing and I would like to congratulate our local residents who have played their part by staying at home.
We understand these are tough times, and we are encouraging individuals and businesses to call us so we can work through the options together.
Payment arrangements for rates are available so just call our friendly Customer Service Team.
Our COVID-19 Financial Hardship Policy is just one of many initiatives we have put in place and this policy applies to all rateable properties within the shire.
We are not charging user fees to all sporting clubs that use municipal land or buildings and whose seasons have been affected by this health crisis.
The rent for the June quarter has also been waived for enterprises that operate from
Council owned or managed land which have been affected by the enforced business closures.
Our Economic Development, Maternal and Child Health and Community teams are speaking directly with businesses, health centres and residents and working hard to put measures in place to buffer the impact this pandemic is causing where we can.
We are hoping the state and federal governments will respond to calls for rate relief packages so that Council can continue to fund the many services and facilities that we all rely on.
Cobram Service Centre
Phone: (03) 5871 9222
Address: 44 Station Street, Cobram
Mailing address: Po Box 578, Cobram Vic 3643.
Open: Monday-Friday 9.00am-5pm (closed public holidays)
Yarrawonga Service Centre
Phone: (03) 5871 9222
Address: 100 Belmore Street, Yarrawonga
Open: Monday-Friday 9.00am-12pm 1pm-5pm (closed public holidays)
If you are deaf or have a hearing or speech impairment you can call us through the National Relay Service (NRS)
Phone 133 677 then ask for 03 5871 9222
Speak & Listen (speech-to-speech) users
Phone 1300 555 727 then ask for (03) 5871 9222
Internet relay users Connect to NRS on www.relayservice.com.au then ask for (03) 5871 9222