Council provide extension on rate instalments due to flood event

Published on 02 December 2022

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Council provide extension on rate instalments due to flood event

The Moira Shire Council understands that is has been an incredibly difficult time for our community due to the recent flood event and are committed to supporting residents throughout the recovery.

Council have provided a three week extension on the due date for the second rates instalments. The new due date is Wednesday 21 December 2022.

Residents can make payment any time prior to this date, if you would like and are able to do so.

If you believe you will have difficulties making payment of this instalment, please contact Council on (03) 5871 9222 to discuss.

Moira Shire Council CEO Clare Keenan said Council is here to help.

“Council’s Customer Experience and Rates team are available to help Monday to Friday, between 9.00am to 5pm, to discuss options and assist in finding a suitable solution.”

“Our teams will be busier than usual as a result of assisting people with flood recovery support, so if we are unable to take your call, we will take your name and number and get back to you as soon as we can,” Ms Keenan said.

Council reminds residents that payments made on or after 21/11/2022 will not be reflected on the instalment notice.

The third and fourth instalment due dates remain unchanged, being the Tuesday 28 February 2023 and Wednesday 31 May 2023 while the lump sum payment due date remains at 15 February 2023. For ratepayers on direct debits or other payment arrangements there is no change

Council is also currently undertaking impact assessments and gathering information to help us understand which properties have experienced destruction due to the flood event.

A Supplementary Valuation may be undertaken for these properties where material property destruction has occurred. This revised valuation which will take into account any flood damage to buildings.

The Supplementary Valuation notices will be issued in early 2023 to properties that have been affected and will be applied across the remaining two instalments, effective as at the date of the flood event.

“We understand that ratepayers may still have been impacted, even if their properties did not suffer damage, so again please call us if you might have difficulty making payment, we’re here to help,” Ms Keenan said.