Survey period has concluded
Commencing 4 February 2019, for a period of up to three weeks, your household may receive a call from an independent market research agency, National Field Services.
National Field Services has been commissioned to conduct a community satisfaction survey on behalf of Council. Similar surveys will be undertaken across Victorian councils in the coming months.
The survey has been designed to assess our performance across a range of measures to identify ways to improve or provide better service delivery to residents. The survey will involve 500 interviews conducted among a representative sample of residents.
These phone calls may come on the weekend or after hours in order to capture the views of our diverse community.
Council appreciates you taking the time to assist us with your valuable feedback.
Please be assured that your details and individual responses are confidential. Only overall results are shared with Moira Shire Council.
If you have any questions, please contact our Customer Service Team on (03) 5871 9222.