Our Cobram and Yarrawonga Service Centres along with our Resource Recovery Centres will be closed on ANZAC Day Thursday 25 April 2024.For urgent assistance during our office closure, please call (03) 5871 9222 for our after-hours phone service.
What can I report?
Dissatisfaction with quality of an action taken, decision made, or service provided by council or its contractor or delay or failure in providing a service, taking action, or making a decision by council or its contractor in which you have been directly affected.
How do I make a report?
Complaints can be made to council or directly to the Ombudsman if you are unable to resolve your issue with Council.
In writing:
Moira Shire Council PO Box 578 Cobram VIC 3643
In person: 44 Station Street, Cobram
By telephone: (03) 5871 9222
Victorian Ombudsman Level 2 570 Bourke Street Melbourne VIC 3000
By telephone: 9613 6222 or toll free (regional areas only) on 1800 806 314
Visit the Ombudsman website.
Related documents: Complaint Handling Policy