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Paying Your Rates

Council provides a number of options for paying your 2017/18 Rates and Charges.

Lump Sum: Due date 15 February 2018

Four (quarterly) Instalments: To pay your Council rates in quarterly instalments, you must pay the first instalment amount as shown on your rates notice by 30 September 2017.

The remaining instalments are due as follows:

Instalment No. 2 – due on or before 30 November 2017;
Instalment No. 3 – due on or before 28 February 2018; and
Instalment No. 4 – due on or before 31 May 2018.

10 Monthly Direct Debit: To be eligible for this method of payment you must agree to have instalment amounts deducted from your nominated bank account through the Direct Debit process.

Payments will be deducted from your nominated bank account on the 28 day of the month commencing in August and ending in May of each rating period. The instalment amount and date payable will be detailed on your Rate notice. You will not receive any further instalment reminders from Council.

To apply for the ten monthly direct debit instalment option, please complete and return the Direct Debit Request Form at least 7 days prior to the 28 day of the month.  

Council will send an SMS reminder to your nominated mobile phone number prior to the deduction. To achieve this you will need to provide your mobile phone number on the Direct Debit application.

The Direct Debit Authority is an ongoing arrangement. You will not need to complete a new application each year unless you wish to change your account details.

You can terminate this Direct Debit Authority at any time by advising Council in writing not less than 7 days before the next scheduled debit drawing.


If paying by instalments, any instalment payment not received by Council by the due date will be charged interest from the due date of that instalment. If paying in lump sum, any payment not received by Council by the due date will be charged interest from the due dates for each instalment, assuming payments are being made by instalments. See s172(2)(b) of the Local Government Act 1989. Interest will continue to accrue until the outstanding amount, interest and any costs are paid in full. The interest rate to be charged is set under the Penalty Interest Rates Act 1983. The penalty interest rate is currently set at 10.00%.

Rates, rebates and concessions

If you receive a pension you may be eligible for a rebate on rates and charges. Eligible pensioners may receive a reduction up to $223.80 on your 2017/18 Rates and Charges.

The rebate applies to those ratepayers who have a full pension concession card. The rebate does not apply to Health Care Card holders.

Register for Electronic Rates Notices

You can now have your Rates Notice email to your nominated email address via eNotices or BPAY View.

  • To register with eNotices, complete the registration form on the eNotices website.
    • To register, enter your email address and the eNotices reference number shown on your rates notice.
    • Rates notices will be delivered via email as a PDF document, and you are able to log into the eNotices website to view available previous notices.
  • For BPAY View, simply go to your online banking and follow the instructions to sign up for BPAY View. Please have your rate notice handy, as you will need this for your customer number and other details.

Payment Methods

In person

Rates can be paid in person at:

  • Main Administration Centre, 44 Station Street, Cobram;
  • Service Centre, 100 Belmore Street, Yarrawonga;
  • Visitor Information Centre, 99 Melville Street, Numurkah (cheque only); 
  • Barmah Forest Heritage and Education Centre, 73 Blake Street, Nathalia (cheque only); or
  • Any Australia Post outlet.

EFTPOS facilities are available at the Cobram and Yarrawonga locations.

By telephone

Payments can be made 24 hours a day by calling the Moira Shire Council's Pay by Phone Service on 1300 301 804.

Please have available your current rates notice, including the assessment number, your credit card, including expiry date, and the amount you wish to pay.


You can arrange BPAY facilities with your bank to pay your rates or via the website at

Your biller code is located on the bottom section of your rates notice.
Please note payments may take up to 2 working days to be processed.

Australia Post

Please present your rate notice and payment in person at any Australia Post office or agency.
Please note payments may take up to 3 working days to be processed.

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