Paying Your Rates

Moira Shire Council rate payments are required to be paid in instalments, by the following dates:

Anyone who wishes to make payment in full must do so by the date the first instalment is due or interest will continue to accrue on any rates and charges still outstanding.

Alternate instalments dates for direct debit

Council also offers the payment of Council Rates and Charges by ten instalments, the due dates are detailed below. Should you wish to choose this method of payment you must agree to have the instalment amounts deducted from your account through the Direct Debit process.

If the alternative instalments are paid by any other method than direct debit, interest on any outstanding balance will be incurred.

Interest

Any quarterly instalment payment or direct debit instalment payment received after the due date will be charged interest calculated at 10.5 per cent per annum to the date payment is due. This interest rate is set by the State Government.

Rates, rebates and concessions

If you receive a pension you may be eligible for a rebate on rates and charges. Eligible pensioners may receive a reduction of 50 per cent up to a maximum reduction of $193.40.

The rebate applies to those ratepayers who have a full pension concession card. The rebate does not apply to Health Care Card holders.

Payment Methods

In person

Rates can be paid in person at:

• Main Administration Centre, 44 Station Street, Cobram;
• Service Centre, 100 Belmore Street, Yarrawonga;
• Visitor Information Centre, 99 Melville Street, Numurkah (cheque only); 
• Barmah Forest Heritage and Education Centre, 77 Blake Street, Nathalia (cheque only); or
• Any Australia Post outlet.

EFTPOS facilities are available at the Cobram and Yarrawonga locations.

By telephone

Payments can be made 24 hours a day by calling the Moira Shire Council's Pay by Phone Service on 1300 301 804.

Please have available your current rates notice, including the assessment number, your credit card, including expiry date, and the amount you wish to pay.

BPAY

You can arrange BPAY facilities with your bank to pay your rates or via the website at www.bpay.com.au.

Your biller code is located on the bottom section of your rates notice.
Please note payments may take up to 2 working days to be processed.

Australia Post

Please present your rate notice and payment in person at any Australia Post office or agency.
Please note payments may take up to 3 working days to be processed.

Direct debit

Ratepayers can choose to make regular direct debit payments. Please contact Council for an application form or download a copy below:

Direct Debit Authority Form.pdf

By completing the Direct Debit Authority form, you will nominate a suitable account with your Bank, Credit Union or Building Society (if you are not sure whether your account is suitable check with your financial institution). Your rates amount for the payment method nominated by you will be debited to your account on the due date.

The instalment amount payable and date will be detailed on your rate notice.

Each year you will receive your annual Rate Notice which will detail dates and amounts payable. Council will debit your account in line with your arrangement. You will not need to complete a fresh application each year unless you wish to change your payment method.

To ensure your account is not overdrawn council will send an SMS message to your nominated mobile phone number. To achieve this you will need to provide your mobile phone number on the Direct Debit application.

The Direct Debit Authority is an ongoing Authority.

You can terminate this Direct Debit Authority at any time by advising Council in writing not less than 7 days before the next scheduled debit drawing.